RESEARCH REPORT

Meet the New Decision Makers

Learn how leading companies are empowering their frontlines to win

HBR REPORT - NEW DECISION MAKERS

What separates great companies from average companies? Fast, smart, data-driven decision-making. Not just at the top, but everywhere in the organization—especially on the front lines where strategy meets reality and customers are either won or lost.

Download the Harvard Business Review Analytic Services report “The New Decision Makers,” sponsored by ThoughtSpot to explore the clear and demonstrable link between empowering frontline employees with insights and company success.

You will learn:

  • Why investing in frontline employees increases growth, employee engagement and customer satisfaction
  • How to overcome key obstacles in building a data-driven culture
  • What best-practices leaders are deploying to improve decision-making

To see more resources related to this report, click here.

87% of survey respondents say their organization will be more successful when frontline workers are empowered to make important decisions in the moment.

COMPLIMENTARY REPORT

 

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